Why do we collect personal information and how do we use it?
Customer data: We collect, store and use personal information when you or the company you represent, use or buy our products or services. We need the personal data to be able to deliver the products or services and to provide support to the services. We also need the personal information to send you operational information about the services, and for contractual and financial reasons.
Contact data: We also collect, store and use personal information about you for marketing purposes. We collect the personal data that you provide us with when you sign up on Nederman’s e-mailing lists or register for Nederman newsletters. We use your personal data to market our services, and to provide information about new services, newsletters and invitations to our events.
We collect, store and use your personal information when you contact us, for example if you make an enquiry on our website, send us an e-mail or phone us. The personal data that you provide us with will be used for responding to your questions or requests and will be stored in our systems due to administrative and back-up reasons.
The legal basis for our processing of your personal data is that processing is necessary for the purpose of the legitimate interests of Nederman to provide its’ products and services, to provide support to our customers, to market our products and services and to respond to your questions and enquiries.
What information do we collect from you?
The information we collect include your name, e-mail, phone number, address, job title, company, the content of your message to us and other information you provide us with. We might also collect IP addresses, user ID’s, and activities on Nederman´s website.
How long do we keep hold of your information?
Your data is stored in our accounts for one year after the last contact with you, or for three years following the termination of any commercial relationship with you or the company you represent. Thereafter, we will continue to store your personal data only if we have a legal obligation to do so.
Who might we share your information with?
As a customer, we may pass your contact data on to partners representing Nederman in order to provide the service and products you require. Your personal data will also be shared with third-party service providers contracted by Nederman, such as software service providers for storing data.
All our partners and third-party service providers are located either within the EU and thus bound to compliance with European Data Protection legislation (including the EU General Data Protection Regulation 2016/679 “the GDPR”) or the U.S. and covered by the EU – U.S. Privacy Shield. Apart for our partners, contracted third-party service providers, and internal transfers within the Nederman group of companies, your information will not be shared with anyone else. Please note however, that we can provide access to your personal data in case of illegal or abusive use, or in case we receive orders from a competent legal authority.
What rights do you have to your information?
Our processing of your personal data is carried out in accordance with the European Data Protection legislation, which prevents us from making unlawful use of your personal data.
At any time, you have the right to:
- request a copy of the information that we hold about you
- correct the data that we hold about you
- ask for the data we hold about you to be erased from our records
- ask for restriction of our use of your personal data
- object to certain types of processing, such as direct marketing
- have your personal data transferred to another organization
You also have the right to lodge a complaint regarding our processing of your personal data with the supervisory authority (in Sweden; Datainspektionen).
Yes, we do. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. According to the Swedish Law; Electronic Communications Act, which entered into force on 25 July 2003, all visitors to a website with cookies should be informed about:
- the website containing cookies
- what these cookies are used for, and
- how cookies can be avoided
Google Analytics Cookies
Like many services, Google Analytics uses first-party cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Browsers do not share first-party cookies across domains cookies.
Google's Use of Analytics Data
Nederman have the control over what data we allow Google to use. We have decided share this data with Google by using the Google Analytics Data Sharing Options. These options allows to improve Google products and services. Nederman can change these options at any time.
Identity and Details of Nederman Holding AB
Nederman Holding AB, company reg. no 556576-4205
Sydhamnsgatan 2, 251 06 Helsingborg, Sweden
If you wish to contact us regarding your personal data please use the following contact information: